TeamPilot - Field Service Management Solution (FSM)

Augment Field Services Management

TeamPilot - FMS

To deliver on the high uptime demand, infrastructure companies need effective and efficient management and maintenance of these tower sites. There are several challenges that an organization faces in effective & efficient management of these assets such as -

  • Poor productivity of field personnel.
  • Higher costs due to systemic inefficiencies.
  • Sub-optimal two-way communication with field force.

TeamPilot-FMS, our SaaS based product helps organizations in overcoming these challenges by helping them get a better hold on field operations. The plug-and-play solution can be deployed by easy integrations with the existing SCM, CRM, ERP or any other home grown systems.

Features

Intelligent Auto WO/SO Scheduling & Dispatch
Inventory & Customer Management
Service visit updates and customized forms for field data capturing
Field Attendance & Deviations
Real-time field service team monitoring with actionable alerts
Powerful Service KPI Dashboard & Reports

Benefits

Reduce Cost

Reduction in Operational Costs

Reduce TAT

Improve SLA compliance & reduct TAT

Enhance Transparency

Enhance transparency & Efficiency in operations

Customer Satisfaction

Enhanced Customer Satisfaction

Verticals

Communication Service Providers

Communication Service Providers

Oil & Gas

Oil & Gas

Fiber Fault Management

Fiber Fault Management

Building and Constructions

Building and Constructions

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