A cutting edge IT consulting & outsourcing firm offering custom software development, web / mobile app development & dedicated software teams to enterprises, SMEs, software product companies, digital agencies and startups.
CHALLENGE
The top tier consumer electronics retailer wanted to organize and optimize its delivery logistics operations to provide enhanced customer experience and save costs of operations.
SOLUTION
LocationGuru worked collaboratively with the client and after intensive workshops with the client team, stakeholder interviews and analysis of client’s current initiatives and future plans, our team worked on the design concepts of the solution. LocationGuru delivered a highly scalable, “atomized” service framework with a range of enterprise applications, deep integrations with different enterprise platforms to create a seamless delivery management solution. Key features of the solution included
- Pan-India Hub and spoke model delivery solution
- Optimized Route planning and with multi hub deliveries
- Planning, execution and analysis of thousands of deliveries every day working across 250+ stores and 200 distribution centers and 800 hubs
- Mobile Proof of Delivery, Bar and QR code, Reverse Logistics, Cash on Delivery
OUTCOME
- Lead-time reduction in the entire delivery cycle
- Real-time order tracking at all operational levels
- Great reduction in the number of order mishandling
