The top tier consumer electronics retailer wanted to organize and optimize its delivery logistics operations to provide enhanced customer experience and save costs of operations.
LocationGuru worked collaboratively with the client and after intensive workshops with the client team, stakeholder interviews and analysis of client’s current initiatives and future plans, our team worked on the design concepts of the solution.
LocationGuru delivered a highly scalable, “atomized” service framework with a range of enterprise applications, deep integrations with different enterprise platforms to create a seamless delivery management solution. Key features of the solution included
Pan-India Hub and spoke model delivery solution
Optimized Route planning and with multi hub deliveries
Planning, execution and analysis of thousands of deliveries every day working across 250+ stores and 200 distribution centers and 800 hubs
Mobile Proof of Delivery, Bar and QR code, Reverse Logistics, Cash on Delivery
Lead-time reduction in the entire delivery cycle
Real-time order tracking at all operational levels
Great reduction in the number of order mishandling
India’s largest consumer electronics retailer with more than 250 stores nationwide.